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(docx) HP Shipping Service API - Technical documentation (pdf)

 Appendix A – SCANS - STATUS AND REASONS FOR PARCEL COLLECTION NOT DONE AND NON-DELIVERY

STATUS

  • NOV – new parcel
  • ZAP – debit courier for parcel collection
  • NPR – parcel collection is not done
  • PRI – parcel collection is done
  • ZPR – receipt of the parcel into the system-scanned in central HUB
  • OTP – parcel transit between post depos
  • ZOT – receipt of the parcel from other post depo
  • ZAD – debit courier for parcel delivery
  • IOD – delivery note in post depo-discharge of
  • IND – non-delivery
  • ODG – delivery delay for warehousing
  • POV – parcel return
  • IPP – finally delivery to the sender
  • PRE – routed - change destination
  • UKO – parcel loading to the container
  • IZM – change parcel data
 
 

REASONS OF PARCEL COLLECTION IS NOT DONE  (NPR)

  • 1050002       Recipient absent
  • 1050006       Recipient absent
  • 1050003      Unknown recipient
  • 1050005       Parcel is not ready
  • 1050007       Undoable
  • 1050001       No parcel for collection
  • 1050008       Sender info about collection attempt
 
 

REASONS OF NON-DELIVERY (IND)

  • 3900002       undeliverable
  • 7010002       died
  • 7010009       lost before delivery
  • 7010010      lost after delivery
  • 3900023       incomplete address
  • 3900022       delivery agreed
  • 3900025       second attempt delivery
  • 3900004       refused by recipient
  • 7010003       returned
  • 3900027       the courier did not reach the address
  • 3900017       recipient informed
  • 7010004       for payment/delivery in post office
  • 7010018       new attempt of delivery on order
  • 3900007       recipient present, without money for payment
  • 3900001       recipient absent
  • 7010001       resend to
  • 7010017       delivery in other post office
  • 3900028       The user does not respond - informed
  • 3900029       Wrong contact phone number of the user - notified
  • 3900018      Package contents do not match
  • 3900019       Damaged shipment
  • 3900021       Issue at sorting center