You can hold shipments in the post office or in the sorting facility, or you can request shipping to another address.
If you are going on a trip or plan to be away from home for a while, and you would like your mail to be delivered to another address or to be delivered after your return - all you need to do is fill out a form and arrange a forwarding service.
The service of holding and forwarding shipments is intended for both natural and legal persons, and it enables shipments to be held in the post office/sorting facility or forwarded to another address. You can arrange the service for all sorts of shipments except for judicial documents and documents from administrative and fiscal procedures.
After you have arranged the holding service, the time limit for collecting shipments is 30 days, while the time limit for forwarding is 90 days.
Every customer can pick up shipments via a proxy. A power of attorney by which a natural person authorizes another person to use postal services is certified by the competent state authority, a notary public or the Croatian Post. A power of attorney by which a legal person authorizes another person to use postal services is usually certified by an authorized person in that legal person. The power of attorney at the Croatian Post is certified for one year and the applicant can revoke it before it expires.