Delivery of Paket 24 items

Delivery of Paket 24 items

Your hpekspres item will be delivered to your address. If the addressee is not found at the address, a notice of how to collect the item will be left for him/her.

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Croatian Post delivers Paket 24 items to addressees across the entire territory of the Republic of Croatia.

If you are not found at the indicated address at the time of delivery, the Paket 24 employee will leave you a notice showing in which time and post office you can collect your item.

Collecting a Paket 24 item at a post office

Please remember to bring the notice of arrival and an ID document (Identity Card or Passport) with you.
You have five business days to collect your mail.

Delivery of postal items

If the addressee specifies a mobile phone number, he/she will receive a text message ahead of delivery, indicating the delivery time.

Proxy

An item may be delivered or collected by a proxy holding a valid power of attorney, an ID document and the notice of arrival.

Other benefits of the Paket 24 service:

  • Mail is collected and/or delivered on Saturdays
  • Mail is delivered at the agreed time (within an hour)
  • Written evidence of delivery (return receipt)
  • hpekspres items are delivered on a cash-on-delivery basis
  • Special handling (separate handling)
  • Redelivery of an itemSending mail to a different address
  • Additional insurance.