Croatian Post delivers Paket24 items to addressees across the entire territory of the Republic of Croatia.If you are not found at the indicated address at the time of delivery, the Paket24 employee will leave you a notice showing in which time and post office you can collect your item.
Collecting a Paket24 item at a post officePlease remember to bring the notice of arrival and an ID document (Identity Card or Passport) with you.
You have five business days to collect your mail.
Delivery of postal itemsIf the addressee specifies a mobile phone number, he/she will receive a text message ahead of delivery, indicating the delivery time.
ProxyAn item may be delivered or collected by a proxy holding a valid power of attorney, an ID document and the notice of arrival.
Other benefits of the Paket24 service:
- Mail is collected and/or delivered on Saturdays
- Mail is delivered at the agreed time (within an hour)
- Written evidence of delivery (return receipt)
- hpekspres items are delivered on a cash-on-delivery basis
- Special handling (separate handling)
- Redelivery of an itemSending mail to a different address
- Additional insurance.