International Postal Order - PostCash

International Postal Order - PostCash

Your neighborhood is even closer with the international postal order!

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If you need to transfer money to a neighboring country quickly and reliably, use the international postal order - PostCash.

The international electronic postal order - PostCash (MPE order) is an electronic money transfer service offered by Croatian Post. With this service, you can send money using the mobile app or from the post office. 

How to send money from the post office using the international postal order - PostaCash?

You can send money from Croatia to countries with which an agreement is in place to exchange electronic orders. Visit a post office that provides this service, complete an Send money Form , present a valid identity document (identity card, passport) and give the money to our employee. You will make your payment in HRK. After making your payment, please insert the control number in the Send money Form and notify it to the payee so that the order could be disbursed.

How to send money using mobile app PostaCash?

Download the app on Google Play or the AppStore. After downloading the application, you must register, digitally save your bank card information and choose who you are sending money to. The application will automatically calculate the transaction fee before sending the money. Your money can be paid to the recipient at the post office in any post office in Bosnia and Herzegovina, Serbia and Montenegro. The maximum amount you can send with the PostCash mobile application is 950 euros in kuna equivalent.

How to receive money using the international order?

If you need to withdraw money sent using an MPE order, the payer needs to provide you with the following particulars:
  • the MPE order control number;
  • the exact amount;
  • payer’s full name and address; and
  • the password (if any). 

Money can be withdrawn at post offices providing the MPE service. You are required to complete an Receive money Form) and present a valid identity document (identity card, passport). The money will be paid to you in a few minutes. Withdrawals are only possible in HRK, at Hrvatska poštanska banka’s exchange rate.
 
The main benefits of sending money using the international postal order:
  • the money can be withdrawn after only 30 minutes;
  • the money can be withdrawn no later than 30 days following the payment date;
  • if the payee fails to withdraw the money within this time, a refund can only be made at the request of the payer;
  • if the payer does not ask for a refund, Croatian Post will provide him with a refund notice. The payer can withdraw the money subject to presenting the notice and certified form;
  • payments and withdrawals are only made at the request of the payer or payee; and
  • the payer can include a short message to the payee in the order.


The table below provides a list of countries/operators exchanging MPE orders indicating the maximum amounts and withdrawal sites.


Country (operator) Maximum amount* Withdrawal site
BOSNIA AND HERZEGOVINA
HP d.o.o MOSTAR
EUR 1500 post office
BOSNIA AND HERZEGOVINA
POŠTE SRPSKE  - BANJA LUKA
EUR 1500 post office
BOSNIA AND HERZEGOVINA
JP BH POŠTA - SARAJEVO
EUR 1500 post office
SERBIA
POŠTA SRBIJE
EUR 1500 post office
MONTENEGRO
POŠTA CRNE GORE
1000 EUR post office

*The maximum amount you can send with the PostCash mobile application is 950 euros in kuna equivalent.

Commissions for sending money using the international postal order


Value in HRK

Commission excl. of VAT (HRK)

Commission incl. of VAT (HRK)

   do 500,00

36,00

45,00

   500,01 - 1.000,00

56,00

70,00

1.000,01 - 1.700,00

80,00

100,00

1.700,01 - 2.100,00

92,00

115,00

2.000,01 - 2.600,00

104,00

130,00

2.600,01 - 3.500,00 120,00 150,00
3.500,01 - 4.000,00 136,00 170,00
4.000,01 - 5.000,00 156,00 195,00
5.000,01 - 6.400,00 196,00 245,00

6.400,01 - 1.500 EUR

236,00

295,00


The maximum amount you can send using an MPE order is the HRK equivalence of EUR 1500. The price of a message sent within an MPE order of up to 10 words is HRK 8.16 (HRK 10.20 incl. of VAT). Each additional word costs HRK 0.82 (HRK 1.02 incl. of VAT).

The maximum amount you can send with the PostCash mobile application is 950 euros in kuna equivalent.