Letter Delivery Times

Letter Delivery Times

International regulations define the time limits for delivering different types of postal items.

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DELIVERY TIMES FOR LETTERS AND PRIORITY LETTERS

Approximate delivery/transfer times for international mail

Priority items Other items
Europe D+3, up to 5 day D+5, up to 7 days
World D+5, up to 12 days D+15, up to 21 days

The mail transfer/delivery times are exclusive of:
  • the mail receipt date (D);
  • the time of delay as a result of an inaccurate or incomplete address for the addressee;
  • the time of delay as a result of force majeure or a traffic congestion for which Croatian Post is not responsible;
  • non-business days and days when postal items are not delivered;
  • the duration of the customs procedure in the destination country.