Croatian Post delivers 85% of its priority letters within one business day (D+1) and 95% within two business days (D+2).
All other mail is delivered within three business days (D+3).The mail delivery times are exclusive of:
- the mail receipt date;
- the time of delay as a result of an inaccurate or incomplete address for the addressee;
- the time of delay as a result of force majeure or a traffic congestion for which Croatian Post is not responsible; and
- non-business days and days when postal items are not delivered.
If a postal item is received or left in a mailbox or collective mailbox after the time limit defined for its receipt or leaving of postal items according to the mail transfer speed category, the delivery times are extended for one day.
For parcels addressed to addressees on islands, the delivery times are extended for one day.