Optional Services for Parcels

Optional Services for Parcels

By using our optional services for parcels, you can additionally define how your parcel will be handled according to your requirements.

More

By using our optional services for parcels, you can additionally define how your parcel will be handled according to your requirements. 

The following optional services are available for parcels:

  • return receipt (confirmation of delivery);
  • cash on delivery;
  • personal delivery to the addressee;
  • isolated (sensitive content);
  • bulky.

Return receipt (delivery note)

If you need a written confirmation that the addressee has received the parcel you sent, request our “return receipt” optional service when posting your parcel.
By signing the return receipt, the addressee will confirm that he/she has received the parcel and the signed return receipt will be mailed back to you. 

Cash on delivery

If you have sold the addressee an item you are sending him in a parcel, the easiest way to ensure it is paid for is to request our “cash on delivery” optional service when posting your parcel.
At the time of delivery, the addressee will give the indicated amount to the Croatian Post employee and the money will be delivered to your address or paid to your account. In addition to the value of the item, the addressee must also pay a payment service fee.
The highest amount for the cash on delivery service is HRK 100 thousand. 

Personal delivery

An item sent with the “personal delivery” optional service may only be delivered to the addressee or his legal representative or authorized person.

Isolated (sensitive content)

If you parcel contains anything sensitive or fragile, request our “isolated” optional service when posting your parcel. Croatian Post employees will handle your parcel with greater care.
If you are sending a parcel with both the “bulky” and “isolated” optional services, only one optional service is paid for.

Bulky

If the shape or composition of your parcel makes it incompatible with other items (for example, a bike, exhaust pipe, objects of other irregular shapes, etc.), you can obtain our “bulky” optional service.
If you are sending a parcel with both the “bulky” and “isolated” optional services, only one optional service is paid for.