Parcel Delivery Times

According to the defined time limits, parcels are delivered to addressees within three business days (D+3).

The parcel delivery times are exclusive of:

• the parcel receipt date;
• the time of delay as a result of an inaccurate or incomplete address for the addressee;
• the time of delay as a result of force majeure or a traffic congestion for which Croatian Post is not responsible; and
• non-business days and days when postal items are not delivered.

If a parcel is received after the time limit defined for its receipt or leaving of postal items according to the mail transfer speed category, the delivery times are extended for one day.
For parcels addressed to addressees on islands, the delivery times are extended for one day.