In addition to the defined times for delivering different types of mail, correct delivery requires that the addressee has a home mailbox installed, easily accessible to the postman.
In addition, each addressee may do as follows at a post office:
open a post office box in which he/she will receive his/her mail;
request for a postal item to be forwarded or redirected to a different address; or
request for the postal item to be held at the post office.
In addition, the addressee is able to track an item for which he/she received the receipt number from the sender by using our track & trace system
. The addressee can therefore find out where his/her item is at any time. There are various options – find out more about them below.