Western Union

Western Union

Desperate times call for desperate measures. That’s why Croatian Post and Western Union are there for you.


If you need to wire money to your family or friends anywhere in the world or help a traveler in an emergency, choose Croatian Post and Western Union.

Western Union is the largest cash transfer organization in the world. You can send your money to and receive it from over 200 countries and withdraw it at over 480,000 sites. Cash is transferred (sent or received) at your request both locally and internationally. You can ask for a cash payment or withdrawal request form at a post office and money will be paid by or to you in the local currency in cash. The maximum payment amount for local and international orders is HRK 25,000. Western Union provides its services from 7 a.m. to 8 p.m. (Monday-Friday) and Saturdays from 8 a.m. to 2 p.m.

How to send your money?

  • Visit your nearest post office where Western Union services are provided and complete a Send Money Form. You can also send a short message to the payee.
  • After you give the teller the completed form and money, you will receive a payment receipt and an MCTN number.
  • Let the payee know you sent them money and indicate your particulars and the MCTN number.
  • In a few minutes, the payee will be able to collect cash at a Western Union office anywhere in the world.

How to receive money?

  • If you are receiving money, check with the payer that the money was sent through the Western Union network, the amount paid and the payment date.
  • After receiving the notice, visit your nearest Western Union office and bring an identity document (identity card, passport).
  • Insert the MTCN number, the payer’s full name, the expected amount and the country of origin in the Receive Money Form.
  • The Western Union agent can only check that the money has been wired and disburse it immediately based on a correct MTCN.

Delivery time

Money sent through Western Union can be withdrawn only a few minutes after it is wired.


The table below provides commission amounts for Croatia, Bosnia and Herzegovina, Serbia, Macedonia, Montenegro and Kosovo.
Value in HRK Commission
The table below provides commission amounts for the rest of the world.
Value in HRK Commission
The maximum amount for local and international transfers is HRK 25,000.
The price of a message of up to 10 words is HRK 10 (HRK 1 is payable for each additional word).


To find out where your nearest office is and obtain any further information, please call us at 01 4839 166. A worldwide list of offices is available on the website of Western Union.