Merchants are obliged to equip all parcels with digital data
New rules for taxation of all parcels containing goods and arriving from countries outside of the European Union apply from 1 July. Under the provisions of Council Directives (EU) tax reliefs are eliminated when importing parcels from third countries worth up to EUR 22 (HRK 160) bought from e-commerce websites.
What do users need to know and what is the process like?
All parcels containing goods arriving from third countries now have to go through a control inspection in order to establish for which parcels the VAT has already been paid and for which parcels it is yet to be charged.
Will the new process affect the delivery?
It will not affect the delivery if the shipments are equipped with adequate electronic data, which is a duty and obligation of every sender. Most parcels in international postal traffic are equipped with electronic data, which shortens the processing time. However, there are parcels that do not have any electronic data and they require additional, manual processing. Manual processing requires every parcel that does not have electronic data to be registered manually in the postal systems in order to check and track its status. As this process is more demanding than the electronic one, all parcels without electronic data wait a little longer to be processed. We remind you that sending shipments without the required data is not in accordance with the rules, and we recommend customers to check upon purchase whether the store complies with the EU standards.