The Post – this is who we are! Knowledge has always been the only path to excellence. This is why Croatian Post continues to invest in the development of its employees' knowledge.

Knowledge development – Investing in people, their knowledge and growth is a precondition for the achievement of all our strategic goals. The Croatian Post Academy provides comprehensive management education with the aim of improving management competencies, the application of knowledge to work processes and decision making, as well as improving co-operation, teamwork and the transfer of acquired knowledge internally amongst colleagues. A plus-project, “The Improvement of Management Competencies", has been introduced within the Academy.

Company culture – Knowledge development is definitely not possible without a company culture grounded in respect for the fundamental postal values. The term company culture refers to a set of values and behaviours based on which all of us do our jobs, as well as to the impression all of us, as workers, make on users. It gradually impacts the workers' attitudes, beliefs and behaviours and its growth and expansion enable us to better realize the Post2022 Strategy and develop a culture of achievement, which should lead to more success.

Company values – trust, proactivity and excellence.

Workplace trust is a value reflected in our openness to others and our willingness to work in teams. Trust also means taking responsibility for our deeds and actions, but it also means co-operation in making and implementing decisions. By developing good communication and accepting responsibility for our own work, we achieve our strategic goals.

In Croatian Post, being proactive means sharing information, looking for solutions wherever possible and improving business processes.

Excellence is reflected in the fact that we do the right things in the right way and at the right time, as well as the fact that we continue to work on our own improvement.